When a customer enrolls with Value Plus Energy, they can typically expect to get their certificate within the same day of the enrollment.  However, delays may occur, in which case customers will typically receive their certificate within 1 business day.

Delays may occur, so please allow 1 business day for your certificate to arrive.  In addition, please check your junk mail folder as the certificate may have been sent to that folder by your email provider.

Use of your certificate is easy, please visit the following page to redeem – https://www.rewardsandincentives.com/.

Value Plus energy is an electricity commodity supplier.
We are NOT the utility, and are not affiliated with any government body.
Value Plus provides fixed rate solutions to our customers.

No, you will not be switching utilities. Value Plus Energy is not affiliated with any local utility. Your utility will continue to bill you and provide you with the same 24-hour emergency service you’ve received in the past.

You will continue to receive one utility bill from your current provider. Value Plus Energy’s charges will appear as a line item on your current bill, as your energy supplier.

After you apply, Value Plus Energy must notify your utility of your new program. Once this process is complete, it may be up to 14 days before your start date. In rare circumstances it may take longer than 14 days.

Yes. To cancel, you must contact Value Plus Energy by phone or in writing. Please read your terms and conditions for further details.

No. Value Plus Energy purchases electricity on your behalf and we supply it through the existing structure your utility company uses.

Value Plus Energy purchases your energy supplies in advance, locking them in and offering them to you at those same rates month over month and year over year – just like a fixed-rate mortgage.

Note: a fixed-price will depend on your chosen plan.

Yes, Value Plus is licensed to operation in Pennsylvania by the Pennsylvania Public Utility Commission (PUC).

The first step is generation. Every region differs, but common methods of electricity generation include power plants driven by coal, natural gas, fuel oil, hydro (water), or nuclear energy. A small portion may be generated using renewable energy such as wind, low-impact hydro, solar or biomass.

Value Plus Energy is not affiliated with your local utility company – you will not be switching utilities. Your existing local utility will continue send you your bill, and provide you with the same 24 hour emergency services you’ve received in the past.

Only the account holder or spouse of the account holder may enter into an agreement with Value Plus Energy.

There are no enrollment fees with Value Plus Energy. However, if you are with a current retailer, we recommend that you check with them first before switching, as there may be exit fees associated with your existing agreement.

For all emergencies and power outages, please contact your local utility as they are responsible for all emergencies and service interruptions.

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